Cozyshelf Support
Email: kalinina.olena@gmail.com
Cozyshelf is made by one person, so replies usually take 1–3 days. Every message is read.
When reporting a problem, it helps a lot to include your device model, iOS version, and the app version (Settings → About inside the app).
Frequently asked questions
The app didn't recognise my book
Recognition works best on a well-lit cover, held straight on, with the title and author clearly visible. If the cover is worn, illustrated, or in an unusual script, scan the barcode on the back instead — it usually resolves the edition exactly. You can also add any book by hand and edit every field yourself.
It found the wrong edition
Pick a different match from the list of suggestions, or accept one and correct the fields afterwards. Everything — title, author, publisher, year, cover — can be edited at any time.
Where is my data stored? Can I sync between devices?
All your books, notes, and cover photos are stored on your device only. There is no account and no cloud sync, which means the data is private but does not move between devices automatically. To move your library, create a backup file on the old device and restore it on the new one.
How do I back up my library?
Open Settings inside the app and create a backup. You choose where the file goes — Files, iCloud Drive, or anywhere else. Keep that file somewhere safe; it is the only way to recover your library.
I deleted the app and lost everything
Because the data lives on the device, uninstalling the app removes the database and images with it. Without a backup file the library cannot be restored. Please make a backup before reinstalling or switching phones.
The camera or notifications don't work
Open the iOS Settings app, find Cozyshelf, and check that Camera, Photos, and Notifications are allowed. If reminders arrive late, also allow exact alarms where your system offers that option.
How do I delete my data?
Delete individual books or notes inside the app, or uninstall the app to remove everything at once. Since nothing is stored on a server, there is no account to close and no deletion request to send.
Can I suggest a feature?
Yes, please do. Write to the email above and describe what you would like to do and why — that context genuinely shapes what gets built next.